At Botany South Dental, we respect your privacy and are committed to protecting your personal information. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@botanysouthdental.co.nz.
What Information Do We Collect?
a) Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Site. The personal information we collect may include the following:
Contact Information: Such as your name and email address, which you might provide when signing up for our newsletter or using our contact form.
Communications: Any information you provide when you contact us with questions or feedback.
b) Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Log and Usage Data: Our servers automatically collect log and usage data, which is service-related, diagnostic, usage, and performance information. This data may include your IP address, browser type, pages visited, time spent on those pages, and other statistics.
Cookies: We use cookies to store information. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
How Do We Use Your Information?
We use personal information collected via our Site for a variety of business purposes described below.
To Respond to Inquiries: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Site.
To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To Send Marketing and Promotional Communications: We [and/or our third-party marketing partners] may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, if you subscribe to our newsletter, we will use your email address to send it to you. You can opt out of our marketing emails at any time (see the “What Are Your Privacy Rights?” section below).
For Site Analytics and Improvement: We may use automatically collected information to understand how our Site is being used, to analyze trends, and to improve the Site’s functionality and user experience.
To Protect Our Site: We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
Will Your Information Be Shared With Anyone?
We only share information in the following situations:
With Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery (e.g., newsletter services like Mailchimp), and website analytics (e.g., Google Analytics). We only share the minimum information necessary for them to perform their service.
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
To Protect Rights and Safety: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
What are cookies? Cookies are small text files stored on your browser or device.
Why do we use them? We use cookies to:
Ensure the Site functions properly.
Understand how you use the Site so we can improve it (Analytics Cookies).
How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
This privacy policy explains how we collect, use, and disclose your personal information in relation to our customer match service for Google Ads.
What is a Customer Match?
Customer match is a feature offered by Google Ads that allows us to upload a list of our customers’ email addresses to Google. Google will then match these email addresses to Google users who have the same email addresses associated with their Google accounts. This enables us to target ads to our customers or similar audiences across Google properties.
What Information Do We Collect?
We collect the email addresses of our customers who have agreed to receive marketing communications from us. We also collect information about how customers interact with our marketing emails, such as whether they open or click on them.
How Do We Use Your Information?
We use the email addresses and interaction data we collect to create a list of customers for customer match on Google Ads. This allows us to show our customers and similar audiences relevant ads across Google properties.
Do We Share Your Information?
We do not share your personal information with any third parties, except for Google, for the purpose of customer match.
How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use industry-standard encryption and secure storage methods to protect your information.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. You also have the right to object to the processing of your personal information for customer match. To exercise these rights, please contact us at info@botanysouthdental.co.nz
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes to this policy by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at info@botanysouthdental.co.nz
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